Contact Us
Have questions, suggestions, or need assistance? We're here to help. Contact us and we'll get back to you as soon as possible.
Email
The best way to contact us
info@noxlist.tech
We typically respond within 24-48 business hours
Response Times
What to expect from us
- Urgent requests: within 24 hours
- General questions: 24-48 hours
- Suggestions/Feedback: 3-5 days
Before Contacting Us
You might find the answer to your question here
How can I change my plan?
Go to Settings → Subscription in your account. From there you can see your current plan and upgrade or downgrade at any time.
How does check-in work?
Each event has a unique check-in page. Staff members can access the guest list and mark guests as "checked-in" with a single tap.
Can I delete my account?
Yes, you can delete your account at any time from Settings. Your data will be removed according to our Privacy Policy.
How can I request a refund?
Contact us via email explaining the situation. We evaluate each request on a case-by-case basis and will respond within 24-48 hours.